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Virgin Games Casino Review – Excellent Payout Rates

Muhammad Gregory Written By Muhammad Gregory Published on 03.02.2021 Last Updated on 23.08.2024

Virgin is one of the most recognisable names in the world, having its hand in everything from airlines to music publishing to spaceflight. We take a look at the operator’s presence in the world of online gambling and test its best features in our Virgin Games casino review. If you are ready for a gaming adventure with never-ending rewards, join us and learn more about its first-class online casino catalogue!

Our Rating of Virgin Games - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 477+
Jackpots 20
RTP 95.15%
Customer Support Live Chat 24/7, Email English
Most Popular Game Rainbow Riches
Fairness Ensured By Not Published
Player Protection BeGambleAware, GAMSTOP
Gambling Licence UKGC Licence 38905
Welcome Bonus 30 Spins
Visit Virgin Games Play Here!
Website virgingames.com
Overall Rating 4.7 / 5
Virgin Games Highlights:
Gamesys Top Gamesys Casinos
Apple Pay Best Apple Pay Casinos
Full T&Cs Apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.

Players’ safety is our number one concern, which is why we only review fully licensed and legal operators. We quantitatively grade each aspect of an online casino’s offering, including its games, software, payout rates, safety and security measures, so you get consistent and accurate comparisons between companies. Below, you can see how well the Virgin Games casino online platform performs according to our high-standard criteria.

Virgin Games Overview: 2024 Summary

Virgin Games is an online casino under the UK Gambling Commission licence 38905. The website offers a total of 477+ casino games, with over 20 jackpots. The average payout based on audits is 95.15%. The most popular Virgin Games casino game with UK players is Rainbow Riches. Get ready for an unforgettable online casino experience with many rewards.

Virgin Games Titles: A Small but Mighty Collection

The first aspect we evaluated for our Virgin Games casino review was the operator’s game collection. We found high-quality and various options, which shows the brand’s desire to provide its customers with the highest entertainment value. The Virgin Games slots, table games, and live casino sections promise a fun time with high winning potential.

The Online Casino Games at Virgin Games

The Most Popular Virgin Games Slots & Table Games

When we first looked at the Virgin Games games selection, we saw all the casino classics. You’ll find slots, roulette and blackjack, plus a live casino. There are loads of British players’ favourite slot games, though we noticed most of the table game software is provided by only one company, Gamesys.

The operator’s collection of the latest and greatest slot titles is impressive. Virgin Games offers exclusive access to more than 400 games with high RTP rates and bonus features. We have already seen most of them on the market, and we believe players will recognise the award-winning titles – Rainbow Riches, Fire Joker, and many others. Here is the list of the best titles in the Virgin Games catalogue:

Furthermore, Virgin Games online casino offers an exclusive selection of poker games, which many would appreciate. There are 10 variations of video poker, including Aces & Faces, Deuces Wild, and Jacks or Better. Aces & Faces, for example, offers the highest RTP of 99.54%. A live poker lobby is also available, which adds to the authentic casino experience. Below, you can check the other popular casino games at Virgin Games Casino UK.

The Most Popular Games at Virgin Games Casino
Slots (402) Roulette (11) Blackjack (14) Table Games (7) Scratch Cards (6)
Finn & the Swirly Spin IGT Roulette Blackjack Maestro Craps All-Star Scratchcard
Jack in a Pot 10p Roulette Single Deck Blackjack Pai Gow Poker Crystal Maze Scratchcard
Mega Moolah Roulette Streets of Gold Vegas Downtown Blackjack Hi-Lo Deal or No Deal: What’s In Your Box Scratchcard
Guns N’ Roses 3D Roulette Atlantic City Blackjack Three Chance Poker MONOPOLY Scratchcard Empire
Zeus American Roulette Blackjack Match Baccarat Scratchcard Legends
Starburst European Roulette Multi-Hand Blackjack Caribbean Stud Poker Scratchcard Shop

As the poker selection of Virgin Games is more than satisfying, we rate it as one of the online poker sites for UK players. The blackjack and roulette selections are also impressive – there are dozens of titles with great odds and excellent game mechanics. The graphics are elaborate, and their layouts are mobile-compatible.

As we briefly mentioned earlier, Gamesys provides most of the Virgin Games software. This is due in large part to the partnership between the software company and Virgin, established in 2013. If you’re not familiar with its games, head over to our Gamesys review for more details.

Live Table Game Options

During our Virgin Games casino review, we were impressed with the live dealer choices. A relatively new development in the online casino industry, live casino games gives you the ability to socialise with other players and avoid being at the mercy of a random number generator (RNG).

Virgin Games Top Live Tables
  • Lightning Roulette at Virgin Games Live Casino 1/3Lightning Roulette Lightning Roulette is a thrilling adaptation of the casino classic with a shocking twist. Payouts can be enhanced by huge multipliers, with up to five numbers chosen every round to be bolstered by up to 500X payouts.
  • Monopoly at Virgin Games Real Dealer Casino 2/3Monopoly Monopoly Live is a licensed adaptation of the board game classic. It is a money wheel game overlooked by Mr. Monopoly, with Chance and Community Chest cards in play to enhance your wins.
  • Free Bet Blackjack at Virgin Games with Real Dealers 3/3Free Bet Blackjack As the name suggests, Free Bet Blackjack gives players the occasional chance to make free side bets when they Split on split pairs or Double Down if the first two cards equal 9, 10 or 11.

Alongside Gamesys, the Virgin Games live casino section offers the most popular titles by the niche leader Evolution. You can see our Evolution casino review for a thorough review of the company and to learn what makes it a standout developer.

The Virgin Games casino online has a large live table game portfolio, and fans of the niche should be able to find a game they enjoy easily. However, if you’re interested in the best operators for specific games, you can head to our guides for the best UK live roulette sites or top live UK blackjack casinos.

Gambling on the Go

Though instant play is all the rage nowadays, some sites still choose to offer an optional mobile app. The Virgin Games app is available in both the Google Play and Apple App stores. While not a requirement, you get some added functionality and a user-friendly interface.

Virgin Games Mobile Gaming A pocket full of Las Vegas fun anywhere you go!
30 Spins Welcome Bonus
Full T&Cs Apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.

Having the Virgin Games online casino in your pocket is a great way to give long trips some entertainment value and take the stress out of your commute. Just remember that an internet connection is required, so it may put a strain on your mobile data usage.

Virgin Games Stakes: High and Low Roller Games

While writing our Virgin Games casino review, we noticed that the highest limits are in the live dealer area of the casino. According to the latest industry developments, the operator offers high rollers a full-service experience with flexible table limits. Of course, players with smaller budgets are welcome as well. The vast availability of entertaining games allows you to make bets as low as 10p.

High and Low Roller Games
#1 Virgin Games High Stakes Slot Cleopatra
#1 Virgin Games Low Stakes Slot Gonzo’s Quest
Best High Roller Roulette American Roulette
Best High Roller Blackjack Atlantic City Blackjack
Top Low Limit Roulette 10p Roulette
Top Low Limit Blackjack Vegas Strip Blackjack
Highest Live Dealer Max Bet Caribbean Stud Poker Live
Lowest Live Dealer Min Bet Live Dragon Tiger

The RNG games collection also contains a decent spread of limits. Though not as broad as the live casino, micro to mid-stakes players should be satisfied with the accepted limits on blackjack, roulette and slots. Nevertheless, super high rollers might not feel Virgin Games is the best choice for them. If you fit into this category, we recommend seeing our William Hill casino review.

Other Virgin Games Gambling Games

The Virgin Games bingo section offers an elevated level of entertainment and winning chances. Here, you can enjoy one of the greatest selections of 75-ball and 90-ball bingo with incredible jackpots. If you buy a ticket, you can place bets starting from just 1p, which is great because you can play even with a low budget. The bingo rooms also feature a live chat, where players can interact with one another.

Virgin Games Payout Percentages

Knowing the minimum and maximum bets is essential for any game, but what matters more is its winning potential. It’s impossible to predict if you’re going to win a jackpot, but instead, you can always check the chosen game’s RTP (return to player) and tell if it’s worth your time and money.

Presented as a percentage, this number is the theoretical amount a game returns to players on average over an extended period of play. The RTP is not an accurate predictor of what an individual should expect to see during a gaming session. You can see the Virgin Games payout rates listed below.

Payout Rates of the Different Casino Games
  • .

  • Classic Slots 92.80% - 97.90%%

  • Video Slots 90.00% - 98.00%%

  • Roulette 94.37% - 98.65%%

  • Blackjack 99.30% - 99.86%%

  • Table Games 94.52% - 98.93%%

  • Video Poker 00.00 - 00.00%

  • Scratch Cards* 93.10% - 96.14%%

  • Arcade Games* 00.00 - 00.00%

  • . .

  • . . . . .

  • RTP (%)

While most players assume the operator dictates these numbers, it’s actually the game developer. Each developer needs to tell its games how much to pay to players, so the RTP is included on the title’s dedicated page. At Virgin Games, those percentages are predefined by Gamesys, Evolution, and the other game providers available.

According to strict Gambling Commission (UKGC) regulations, each game must have its RTP rigorously tested and verified by a third-party auditor, so you know the numbers are accurate and trustworthy. The games are then monitored continuously to ensure they pay as expected.

Welcome Bonus & More Promotions

There is a Virgin Games bonus for every player. In this section of the casino overview, you can find a brief presentation of the currently active offers. Currently, the Virgin Games welcome bonus is 30 bonus spins on Double Bubble slot by Gamesys. There are no wagering requirements, and the bets are 1p coin size on maximum lines.

The second one of the Virgin Games promotions you need to consider is for 50 free bingo tickets. Read the terms and conditions, because there are some bingo game limitations. Keep in mind that the validity of both welcome offers is 30 days after registration.

How to Claim the Virgin Casino Welcome Bonuseс

The process is simplified to the maximum and takes a few minutes to complete. Below, you can find the detailed steps of claiming the welcome bonus right after you complete your registration:

The same steps apply when you claim the rest of the offers created by this operator. To find out which are the latest promotions, visit the ‘Promotions’ casino section or read this constantly updated review.

Bonus Conditions and Wagering Requirements

Almost all online casinos have wagering requirements for their welcome offer and the rest of the promotions. This means, that before you request a withdrawal of your wins, you need to wager a number of times your deposit and bonus funds.

Read the T&Cs of the offer and see what the wagering requirements and game contributions are. Those two components, combined with the bet size, can be the key to a successful gaming session. Here are the standard contribution percentages by different games:

Wagering Requirements at Virgin Games Casino
  • Roulette 0% All Varieties

  • Blackjack 0% All Varieties

  • Slots 100% Excluding Jackpots

  • Video Poker 0% All Varieties

  • 0% Scratch Cards N/A

  • 0% Casino Poker All Varieties

  • 0% Live Games All Varieties

  • 0% Dice Games N/A

You may also find promotions without wagering requirements. Right now, the Virgin Games welcome bonus is a wonderful example of such an offer. In this case, players can withdraw their winnings immediately because no conditions need to be fulfilled.

Virgin Games Deposit and Withdrawal Methods

Virgin Games Casino UK promises fast deposits and withdrawals to all members. Thanks to the many payment methods available on the gaming platform, you can benefit from instant transactions with zero additional costs. The minimum deposit you can make is £10, while you can choose from using a debit card, e-wallet, and mobile banking. We always recommend PayPal to our readers because it offers lightning-speed transactions any day of the week.

Payment Method Type Minimum Deposit Casino Withdrawal Payment Fee
Visa Debit Card £10 Yes No
Maestro Debit Card £10 Yes No
Mastercard Debit Card £10 Yes No
PayPal E-Wallet £10 Yes No
Apple Pay Mobile Banking £10 Yes No
Bank Transfer Bank Transfer £10 Yes Yes

When it comes to withdrawals, normally, they are relatively fast. Other than e-wallets, Visa Debit is also a good option when you want to receive your payout. After you send a withdrawal request, check your account or email for confirmation, and then expect to receive your prize in the following 2-5 business days.

The Virgin Games User Interface

Though not all gamblers are worried about how a site looks, we find a streamlined interface makes for a seamless user experience. The Virgin Games online casino loads quickly, and you can select your preferred game types using the navigation bar at the top of the homepage.

It includes a search function, so if you know the specific title you want to play, you can find it quickly and easily. Unfortunately, there is no way to search by software provider, which almost every other operator provides.

Also disappointing is the fact that all the important information about how the cashier works is hidden until you register an account and verify your identity. While we appreciate this is done in good faith, it would be nice to see how things work before going through all that trouble.

Some Details About Virgin Games Casino Software
Software Providers Gamesys
Website www.gamesysgroup.com
Game Developer(s) Microgaming, IGT, NetEnt, Evolution, Red Tiger, Big Time Gaming, Scientific Games, Genesis, Barcrest, Blueprint, WMS, Roxor Gaming
Languages English
Download-Size No Download
Hardware Requirements Internet Capable Device
Software Requirements Compatible Web Browser
Instant Play Requirements Internet Connection Required

In line with the latest online gambling developments, there is no software to download. You can load the game you wish to play directly in your browser and begin betting. This reduces the burden of maintaining a native app for both you and the operator.

Since Gamesys operate the site, it provides most of the software. The company is known for creating titles with a split between nice visuals and interesting gameplay. It’s also known for its popular themed slots, like Tiki Temple and Jungle Jump.

While we always enjoy instant play casinos, we understand some of our readers prefer downloadable software. If this is the case for you, we recommend PokerStars, which we’ve already reviewed for you.

Virgin Games Company Information

Gamesys Group operates the Virgin Games online casino along with 10 other bingo and gambling operators. The company was founded in 2001 as Intertain and merged with popular site Jackpot Joy in 2019 before becoming Gamesys Group.

Before its merger and subsequent rebranding as Gamesys Group, Gamesys was one of the premier software developers in the world for bingo games. In 2013, the original Gamesys formed a partnership with the world-famous Virgin Group to operate its UK casino product.

More Facts About Gamesys Group

Since it’s associated with such a world-renowned company, you can imagine that it goes out of its way to ensure player safety. While we were researching for our Virgin Games review, we found the company supports responsible gambling organisations like BeGambleAware and GAMSTOP.

If you feel you or anyone you know is developing a gambling problem, we strongly encourage you to reach out to an organisation such as BeGambleAware. These organisations help you get the resources and assistance you need to overcome gambling addiction.

On top of its sponsorship of responsible gambling causes, the Virgin Games casino online also features player protection measures like deposit limits, cooling-off periods and self-exclusion options to ensure you don’t go over your budget while gaming.

More Information About Virgin Games Online Casino
Company Security Player Protection Support
Name:Virgin Games Encryption:256-bit SSL Deposit Limits:Adjustable Phone:0800 083 1833
Head Office:Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA Licence:38905 Activity Limitations:Available Email:Via Contact Form
Parent Company:Gamesys Group plc IT-Security:Thawte Self Exclusion:Available Contact FormAvailable
CEO:Lee Fenton RTP Analysis:Not Published Protection of Minors:Guaranteed Live Chat:24/7
Employees:1200 Anti Money Laundering:ID Verification Problem Gambling Organisations: BeGambleAware, GAMSTOP

Customer Support Options

Even though nobody enjoys having to get in touch with customer services, occasionally, it’s unavoidable. That’s why it’s important to look at an operator’s support options. Casino support representatives are available to help you with everything from account verification to technical issues.

Virgin Games Casino UK support is available 24/7 via phone, email or live chat. We always prefer the live chat feature as it allows you to get instant help without having to wait on hold. The representatives we contacted while writing our review were always friendly and respectful.

Unfortunately, the site is only available in English, which is true for customer support as well. So, if you prefer to avoid going through the customer support process in English, we suggest having someone else who can help.

Safety and Security Measures

The Virgin Games casino online is fully licensed by the UKGC with licence number 38905. It holds an additional licence with the Gibraltar Gambling Commissioner, meaning that it’s compliant in two jurisdictions. More than one licence means a casino is very concerned about regulatory compliance.

Another quick and easy way to verify a site’s security is by looking for the padlock in the address bar of your browser. The padlock indicates an operator’s website has a web security certificate from a third-party company and that your browser’s communications with it are encrypted.

The Virgin Games security certificate is from renowned IT security company Thawte, which is in the Symantec family of brands. You can see more information about it by visiting Thawte’s website.

Lastly, we look for the level at which an operator encrypts your data and banking transactions. The Virgin Games safety measures feature 256-bit SSL encryption, which is top of the line for gambling sites. This ensures your data is as protected as possible, given current technology.

Bonus Points

Now that we’ve covered all the important aspects in our Virgin Games casino review, like safety, security and game selection, we can look at other extras that may sway your opinion when comparing it to other gambling sites.

We like looking at extras an operator can offer like awards, frequent promotions or loyalty schemes. For instance, Gamesys Group was voted the 2020 Operator of the Year at the EGR awards, the most prestigious award an operator can win.

In addition to a welcome package with typically generous wagering requirements, the site has frequent promotions for existing members. The offers can be a broad range of things, from takeaway vouchers to prize fund drawings, and they change often.

If you’re on the hunt for the best welcome bonuses currently being offered, you’re in luck. Stop by our dedicated bonuses page to see the top casino welcome packages, associated wagering requirements and validity periods.

  • Awards . 3/3

  • Promotions . 3/3

  • Special Games . 1/2

  • Loyalty Scheme . 1/1

  • Extras . 1/1

  • Bonus Points . 9

On top of its frequent members-only promotions, the Virgin Games online casino also has a loyalty programme. You can earn V*Points for playing bingo and casino titles , which you turn into cash. Please read through the site’s terms and conditions to get a complete breakdown of how V* Points work.

Virgin Games Casino Review Conclusion

Our overall Virgin Games rating is fairly positive. It’s got a great mobile app, a nice spread of table limits, and it’s known for its fast payouts. We particularly recommend its slot collection, which is collated from some of the best software providers around.

Strengths and Weaknesses of Virgin Games
Major Strengths
  • Streamlined Mobile App
  • 24/7 Customer Support
Minor Strengths
  • Good Table Limit Spread
  • Fast Payouts
Major Weaknesses
  • Small Game Library
Minor Weaknesses
  • English Only
Welcome Bonus 30 Spins
Full T&Cs Apply. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.

As with anything, there are areas for improvement. We’d like to see more table games and video poker titles, so if those are the types of games you enjoy, make sure to read some of our other reviews. We make it easy for you and review the best online casinos so you can find your gambling paradise.

Muhammad Gregory-, Author in online-casinos.com
Muhammad Gregory – Author and Casino Expert

At Virgin Games online casino, you won’t miss a thing. From the comprehensive game selection to the great bonuses and premium support, it’s the number-one choice for any player from the UK!

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Frequently Asked Questions

Though we tried to make this Virgin Games review as thorough as we could, our readers frequently have more specific questions, which we answer below. If you’d like more information about this or any other operator featured on our site, feel free to send an email to [email protected].

Is Virgin Games safe?

Not only the Virgin Games rating score is high, but the gaming platform is 100% safe. It's licensed by the UK Gambling Commission, so it meets all the legal requirements for remote gambling operators. It also has a web security certificate from Thawte, so its legitimacy is confirmed.

What game variations does Virgin Games offer?

Our overview of the games portfolio of Virgin Games shows that you can choose from all the famous casino game types. It features over 400 slot titles, but also classics like blackjack and roulette, plus a complete live dealer games suite.

How good are the Virgin Games slots?

The most popular games at Virgin Games online are slots, and there is a reason for that. With their high RTP, diverse storylines, designs with immersive 3D graphics, and bonus features, they compete with the largest slots libraries of the best real money casinos in the UK.

Is there a Virgin Games no deposit bonus in the UK?

Virgin Games UK doesn't offer a no deposit bonus at the moment. However, the operator has plenty of frequent promotions and a generous loyalty programme. Other than this, you can play in one of the many tournaments and win a share of an enormous prize pool.

Are there Virgin Games free spins?

The welcome bonus of Virgin Games casino includes a generous amount of free spins, which will help you advance while playing your favourite slot games. Above in our Virgin Games review, you can see the most popular games offered by the operator.

Can I play Virgin Games on mobile?

Of course, there is a Virgin Games casino app that UK players can download on any iOS or Android smartphone or tablet. The mobile version of Virgin Games online casino is excellent and operates without interruptions on hand-held devices of all types.

Is there a Virgin Games live casino in the UK?

The Virgin Games real dealer games section includes dozens of live roulette and blackjack variations, but also craps, baccarat, and live game shows, among which Deal or No Deal Live and Dream Catcher Live. A special addition is the Virgin Games live poker section with Caribbean Stud Poker, Casino Hold'em Live, and Ultimate Texas Hold'em.

Are the Virgin Games payouts legit?

As the operator holds a permit from the UK Gambling Commission, there is no doubt the Virgin Games payouts are legit. The most advantageous RTP games here are blackjack, roulette, and poker, while the payout rates of the slots vary from one game to another.

How can I contact the Virgin Games online casino from the UK?

You can contact the Virgin Games support team in three ways - via online chat, e-mail, or phone. There is 24/7 customer service, which is great if you are in need of quick problem-solving. There is also a comprehensive FAQ section with detailed answers to the most popular questions among British players.